AUSTRALIAN DELIVERY

 

 

Ally Fashion strives to bring you the most competitive clothing and shipping prices with only $5.50 for regular shipping and COMPLIMENTARY SHIPPING on all orders over $50 Australia Wide. 

 

 

DELIVERY ESTIMATE

Once an order has been placed it can take anywhere up to 3 business days of handling time. 

NSW/ACT

Handling time

Up to 3 business days

Express delivery

1-3 business days (next business day for Metro Network)

Standard delivery

2-5 business days

Click & Collect

5 business days

Delivery does not include handling time.


VIC

Handling time

Up to 3 business days

Express delivery

1-3 business days (next business day for Metro Network)

Standard delivery

2-5 business days

Click & Collect

5 business days

Delivery does not include handling time.



QLD

Handling time

Up to 3 business days

Express delivery

1-3 business days (next business day for Metro area)

Standard delivery

3-6 business days

Click & Collect

5 business days

7 business days for Northern QLD

 Delivery does not include handling time.

SA

Handling time

Up to 3 business days

Express delivery

1-3 business days (next business day for Metro area)

Standard delivery

3-6 business days

Click & Collect

5 business days

Delivery does not include handling time.


TAS

Handling time

Up to 3 business days

Express delivery

1-3 business days (next business day for Metro area)

Standard delivery

3-8 business days

Click & Collect

8 business days

 Delivery does not include handling time.

Are you in the Metro Network?

https://auspost.com.au/express-post-melbourne-metro

Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.


WA

Handling time

Up to 3 business days

Express delivery

2-4 business days

Standard delivery

Up to 8 business days

Click & Collect

8 business days

Delivery does not include handling time.


NT

Handling time

Up to 3 business days

Express delivery

3-4 business days

Standard delivery

Up to 8-10 business days

Click & Collect

Up to 10 business days

 Delivery does not include handling time.

For more detailed estimates:

Use the AUSPOST Postage Calculator

Place Camperdown, 2050 on the left ‘FROM’ section and add your receiving postcode/suburb on the right ‘TO’ section.

Simply add 2 business days in handling from this estimate

*Recommended for all rural post

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

 

STANDARD DELIVERY

All orders are delivered by Australia post- we do not deliver to PO Box address and parcel locker

  • Delivery is $5.50AUD including GST & COMPLIMENTARY ON ALL ORDERS OVER $50! (Australia Wide Only).
  • Goods are delivered via Australia E-Parcels and a signature is required.
  • Delivery can take anywhere up to 5-10 business days depending on location, once the order has been shipped. (Excluding weekends and public holidays). Once an order has been placed it can take anywhere up to 3 business days of handling time.   
  • Allow an extra day or two for delivery during peak trading periods, such as sale events and Christmas. 

 

*We recommend customers select ‘AusPost Insured’ if placing an order over a certain amount, as we do not cover or replace any orders that are Lost in Transit by Australia Post.

 

Any delivery service chosen to deliver the order we DO NOT GUARANTEE delivery of your parcel ,however if a delivery issues does arise, we will assist by communicating with the Postal Service. All orders will require a signature.

 

 

EXPRESS DELIVERY

  • Express Delivery is $15.50AUD (Australia Wide Only).
  • Goods are delivered via Australia E-Parcels and a signature is required.
  • Delivery can take up to 4 business days depending on location within Australia, once the order has been shipped. (Excluding weekends and public holidays).
  • We DO NOT GUARANTEE next day delivery
  • Allow an extra day or two for delivery during peak trading periods, such as sale events and Christmas. 

 

 

INSURED DELIVERY

  • Insured Standard Delivery is $9.90AUD including GST  (Australia Wide Only).
  • You are covered up to the value of $300 on your delivery.
  • Goods are delivered via Australia E-Parcels and a signature is required.
  • Delivery can take anywhere up to 5-10 business days depending on location within Australia. (Excluding weekends and public holidays)
  • Allow an extra day or two for delivery during peak trading periods, such as sale events and Christmas. 
  • An automated response is sent to your email address, confirming your order details and status “processing".
  • This status will not change until the day your order is ready to be dispatched and picked up from our distribution centre by Australia Post. Your order status will change to “shipped” on collection by Australia Post.
  • E-Parcels can be traced on the day that your order is picked up from our warehouse and shipped by Australia Post. An automatic email from Australia Post (not from allyinfo@allyfashion.com) will be sent to your nominated email address with the tracking number.
  • You should receive your parcel within 1 to 3 working days when your order status has changed to “shipped” for most locations. The exceptions are WA, NT, Far North QLD and TAS locations due to Australia Post delivery network system.
  • You will receive an automated email from Australia Post confirming its dispatch which will include a tracking code so that you can follow your order through to delivery.
  • Express Post parcels are not scanned until the parcel reaches the destination and cannot be traced as well as E-Parcels.
  • The Australia Post URL is http://auspost.com.au/track/ 

 

 

TRACKING ORDERS

 

DELAYED ORDER: Why?

Delays in orders occur for the following reasons:

  • Item availability - We may be out of stock in our Distribution Centre for one or more of your items.
  • Items that are Out of Stock can be sourced from one of our local retail outlets, this can delay shipping by 1-2 business days.
  • Credit card verification is being performed by our team on request.
  • After 2 days of notification from us, if we have received no response from you your order will be cancelled and refunded.
  • We cannot accept responsibility for unforeseen circumstances for the above or for such things as transportation strikes, floods etc.

 

 

IMPORTANT INFORMATION

 

We reserve the right:

  • All orders are subject to availability of stock.
  • We take all reasonable steps to verify that the order placed and the credit details are bona fide.
  • We have the right to cancel and refund your order if you do not fulfil the requirements of our verification checks to assist in online credit card security, at which time we will immediately notify you via email or telephone using the details you have provided.
  • We also reserve the right to cancel any order that does not met the terms and conditions of the promotion or conditions listed on the website
  • All refunds will be made in the same way as originally paid.
  • Every effort has been made to portray the colours of products that appear on this website as accurately as possible.  We cannot guarantee any colour will be completely accurate..

 

If you are unable to find answers you are looking for online at our ‘HELP & INFORMATION’ link.

 

Contact our Online Distribution Centre during business hours (Monday – Friday, 9am-5pm AEST) on (02) 9517 2666 Australian Area code (+61) or via email at allyinfo@allyfashion.com