FREE COLLECTION IN-STORE - AUSTRALIA WIDE

How it works:

1. LOG IN

  • Log into your Ally Fashion Online account.
  • Find an item you love. Add it to your cart.

2. PLACE YOUR ORDER

  • During check out you will be asked to select your Shipping option - Select Click & Collect and nominate an Ally Fashion store you would like to collect from.

3. PICK UP IN-STORE

  • You will receive a phone call from the team in-store when your order is ready to be picked up from your nominated store.
  • Print or show your invoice on your smart phone along with a valid I.D. to collect your order.

You have14 DAYS to collect your order at your convenience. Orders will be returned to the NSW Distribution Centre after 14 days.

The same Online Returns & Exchange Policy applies for Click & Collect. You have 21 days from receiving your purchase order to exchange the item. Please refer to the Online Returns & Exchange Policy for more information.

Click & Collect is a convenient way to try on your new purchases straight away. You can exchange items within your nominated stores, return and try your new purchases on with our latest arrivals in-store.

Feel free to contact our Customer Service team on (02) 9517 2666 or allyinfo@allyfashion.comfor any questions.

DELIVERY TIMES

Your order should arrive within the following time frames based on state location

  • 8 Business Days for WA, TAS
  • 7 Business Days for Northern QLD.
  • 5 Business Days for all other areas including [NSW, QLD, VIC, ACT & SA)

*Please note: Once an order has been placed it can take up to 4 business days of handling time. Order Dispatch excludes weekends and public holidays.

Allow an extra business day or two for delivery during peak periods. Please Note: unexpected delays can occur: We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)